General Information :  Questions and Answers
How do I get information about or make changes to my personal holdings, the holdings of someone whom I legally represent, or the holdings of an estate?

All information regarding individual holdings is managed by our transfer agent. Their contact information is:

Equiserve
Hughes Electronics Corporation Shareholder Services
P.O. Box 43009
Providence, RI 02940-3009
PHONE: 877-498-8904
E-MAIL: www.equiserve.com

From outside the United States and Canada, please call 781-575-3990

For TTD for the deaf, hard of hearing, or speech impaired, call 1-800-994-4755

Where can I find details on your quarterly financial performance, including income statement, cash flow and segment data?

There are two places you can find this information on the Investor Relations portion of our web site - under "Submissions to the SEC Filings" and"Earnings Releases."

Under "Submissions to the SEC," go to the year you're interested in, then select the appropriate report to view.

Under "Earnings Results," go to the year you're interested in and you'll find links to each quarter's 1) earnings release (the text explanation of our financial performance), 2) Statements of Operations and Available Separate Consolidated Net Income/Loss (income statement), 3) Consolidated Balance Sheet and 4) Pro Forma Selected Segment Data (a breakdown of each of our three main business segment's performance). If you have trouble viewing the information on our web site, please email us your fax number and we'll be happy to send you a hard copy.

We issue our full Statements of Cash Flows at year-end in our Annual Reports and 10Ks, which are available through this web site. A condensed version of the Statements of Cash Flows is also included in each quarter's 10Q report, available under "SEC Filings."

What stock symbols are associated with Hughes and its subsidiaries?

The stock symbol representing Hughes is "HS" on the New York Stock
Exchange. PanAmSat trades as "SPOT" on the NASDAQ. None of our other
business units is separately traded.

Does Hughes or its subsidiaries participate in a direct stock purchase program or a dividend reinvestment program (DRIP)?

Neither Hughes nor PanAmSat has a direct purchase or DRIP program. To purchase HS or SPOT stock, please contact your broker or use an online investing service.

How do I get cost basis information?

We have cost basis information for 1) when General Motors initially bought Hughes in 1985, 2) at the time of the Raytheon transaction in 1997 and 3) upon completion of the GM exchange offer in May 2000. All of them are located under the heading "Cost Basis" in the "General Information" on the IR section of the web site. If the material there is insufficient to answer your questions, please contact our transfer agent EquiServe at 1-877-498-8904.

Why haven't I received a 1099DIV or other tax forms regarding my Hughes investment?

Hughes has not issued dividends for the past several years because we are in a growth phase and are reinvesting those returns in the business. If you believe you should have other documentation regarding your account, please contact our transfer agent EquiServe at 1-877-498-8904.

Who are the sell-side analysts who cover Hughes?

A list of the analysts who cover Hughes can be found in the Stock Information section under "Analyst Coverage".

Please note that any opinions, estimates or forecasts regarding Hughes's performance that are made by these analysts are theirs alone and do not represent opinions, forecasts or predictions of Hughes or its management. By listing these analysts, Hughes does not imply any endorsement or concurrence with their information, conclusions or recommendations.

How can I get a copy of the sell-side analysts' reports that discuss Hughes?

Analysts' reports are copywritten material and are sold to individuals and institutions. As such, we are unable to forward them. Please check other public sources or contact the financial firms directly.

When is your annual shareholder's meeting?

The Hughes annual shareholder's meeting is June 1.

I have a business proposition or would like Hughes to bid on a proposal. To whom do I send the information?

We recommend you examine the web sites of our various business units and determine which of them will most likely meet your needs. Then send your request directly to the contacts listed on the appropriate web site. Our business units' web sites can be accessed by clicking on "Links to Hughes business units".

I would like to subscribe to DIRECTV. Who should I contact?

DIRECTV is sold at most consumer electronics stores and online via the DIRECTV web site (http://www.directv.com). Or you can call 1-800-DIRECTV (1-800-347-3288) for a dealer near you.

I have comments about my DIRECTV service. To whom do I send them?

We recommend you first start with DIRECTV Customer Service via the toll-free number 1-800-531-5000. (Note that this number is for current DIRECTV customers only; if you're trying to activate service, please call 1-800-DIRECTV). If, after contacting Customer Service, you feel you need additional service, try sending a note to DIRECTV by visiting the "Customer Care Center" on the DIRECTV web site and using the "Feedback" link (http://www.directv.com/DTVAPP/glb/Form_Feedback.jsp). If you continue to have concerns, you may send us an email at investorrelations@hughes.com. Please be sure to include your first and last names, and your phone number or account number so that we will be able to process to your request.

I'm with the media and would like to interview one of your executives. Who do I contact?

Please contact Richard Doré in our Corporate Communications department at 310-662-9670 or send an email to Hughes's Corporate Communications department at corpcomm@hughes.com.

I'd like to work for Hughes. How do I apply?

Click on the "Careers" button under the "About Hughes" menu on the home page (http://www.hughes.com) to learn about job opportunities at Hughes Network Systems, DIRECTV, DIRECTV Latin America or PanAmSat.

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